* Here are some of our most commonly asked questions. If your question hasn’t been asked yet, feel free to contact us so we make sure you are taken care of.
A Depending on the specific situation, mainly include: Depending on the specific situation, mainly include：:Replenishment/deducted from the payment for goods/discount, etc., the time based on corresponding compensation mode.
Q How do I make a operate?
A Simply email us at: chinapromotions@yeah.net. Let us know what is reason and our customer service representatives will respond with further instructions.
Q What is the return policy?
A We accept QC before shipment from our customers,also including third party(SGS/BV/Intertek..etc).Your satisfaction is always important to us, because of this, after shipment, we have a 45-day guarantee. During this 45 days, you can request us to afford redress with quality reason.
Q Shipping
A Usually our old customer will have their own freight corporation, if you need use our freight corporation, it is also no problem, but should Responsible for customs clearance by yourselves.
Q What are my payment terms?
A
You can choose mode of trade as follow:
EXW/FCA/FOB/CFR/CIF/LC/Western Union/Paypal, but LC and paypal have monetary limitation.
Q What type of warranty does my product come with?
A The product warranty varies from product to product. Regardless, we want to make sure you are fully satisfied and taken care of. Please contact us directly in regards to the quality of your product.
